FAQs

How do I make a phone sale?

Give us a call at (929) 302-3954 on WEEKDAYS during shop hours! 

Note: If we are busy we may take your name and number and give you a call back once things settle.

 

Rules:

All sales are FINAL, items are sold as is.

First come, first serve! No video chat is available. No negotiation with phone sales.

No Zelle, Cash App, Venmo. Credit/Debit ONLY.

Please be prepared with item names from https://www.remixmarketnyc.com before your sales appointment.

 

 

Does Remix Market NYC buy furniture or accept donations?

We do NOT accept any donations from the general public. All our donations are provided by the Junkluggers (those green trucks that visit us), our sibling company, to whom we are fiercely loyal.  

 

But I have cool s**t! Can I be an exception?

Still no! There are many other thrift shops across the five boroughs that will accept your items. We are in an ethically monogamous relationship with Junkluggers. 

Click here for a list of places we would recommend you try to get rid of your furniture. 

 

Can I return or exchange my purchase?

No! ALL SALES ARE FINALE and we do NOT allow exchanges. So please inspect and measure all of your items carefully before purchasing! 

 

 

Are items available to buy from the website? 

We don’t sell online because everything is secondhand! All items are sold in person, in-store or phone sale only, and final sale.

Phone sales allow us to walk you through our process, describe the item's condition and get you in touch with our delivery partners! Our website couldn't dream of doing all that!

 

 

When do you get new inventory? What’s the best day to come shopping?

Every. Single. Day. Lord help us. Every day is a good day to come by the shop as we are open 7 days a week!

 

 

Do you do holds/reserves? 

No! (However, we do hold items once purchased for up to 48 hours. Speaking of which...)

 

 

Do you offer delivery? 

We have a list of trusted outside vendors that start around $70 dollars and go up from there. Our staff at the front desk are happy to assist you further in-store! 

Uber XL and Lyft are also helpful resources for smaller items, like end tables and chairs, that you don’t want to squeeze onto our harmonious metro system.   

Not a fan of technology? We also suggest Sunnyside Car Service (718-507-2600) for that authentic New Yorker experience!

 

 

I bought an item and decided I don’t like it. Can I return it?

Nope! All sales are final at Remix! Once you purchase, the item is yours to keep and yours to handle. Kind of like choosing to have a kid, furniture is an investment. No takebacks!

 

 

Are there any items you do not carry?

We do not carry beds, bed frames, mattresses, or electronics. Several staff members were bullied by mattresses as teenagers, so we’ve sworn them off ever since.

 

 

What about . . . (whispers) bed bugs?

Junkluggers inspect all donations before they come to the shop. If any donation is suspected or comes from a dirty home, they are sent straight to the garbage heap.

If you don't want them, WE don't want them! Remix is our home. 

 

 

Where are you located?

Remix Market NYC is located at 5-38 46th Avenue Queens, NY 11101.

 

 

Where’s the entrance??

Are you outside looking at our FAQ right now?? It’s the green door kindly labeled customer entrance! Please don’t go through our loading gate, it’s dark and full of terrors in there!

 

 

Can I request items for my classroom or nonprofit?

We love helping 501c3’s, schools, and other community organizations!! Non-profit pickups are available M-F by appointment only. 

To make an appointment, send an email here: [email protected].

 

 

Why is your staff so good-looking?

Coffee, genetics, and mutual body-positivity. 

 

 

What happened to Remix Market Brooklyn? 

Alexa, play 'Circle of Life' by Elton John.